2. Accessing and Using This Site
2.1 This site is made available free of charge, although we reserve the right to charge for features or services offered through this site in the future. We do not guarantee that this site, or any content on it, will always be available or be uninterrupted and we reserve the right to suspend, discontinue, withdraw or amend the service we provide on this site without notice. From time to time, we may restrict access to some parts of this site, or this entire site, to all users and, if the need arises, we may close this site indefinitely.
2.2 We will not be liable to you if for any reason this site is unavailable at any time or for any period.
2.3 You are responsible for making all arrangements necessary for you to have access to this site.
3.1 What Information Do We Collect?
3.2 As part of registration for our email list, we collect your date of birth, name, email address and country of residence.
3.3 When you correspond with us by post, email or directly through this site, we collect the information you provide us with at that time.
3.5 If you contact us by telephone or in writing, we may keep a record of that correspondence or phone call.
3.6 With regard to each of your visits to this site, we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from this site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
4. What Do We Do with Your Information
4.1 Uses of Your Information. We may use your information for a number of purposes, including:
(a) in connection with the provision of services to you, such as sending you our email newsletter;
(b) to administer and maintain our records;
(c) to improve this site to ensure that our service continues to be the most appropriate service for your needs and that content from this site is presented in the most effective manner for you and your computer;
(d) to help us in our efforts to keep this site safe and secure;
(e) to administer and process your registration, if you choose to register with this site;
(f) to verify your identity and to respond to any query that you may raise with us;
(g) to fulfil any contractual obligations we have with you; and
(h) for the purpose of research and statistical analysis and internal customer service monitoring.
5. Cookies Policy
6. What is a Cookie
Cookies are small text files that are sent by a website to a web browser, and stored by the browser. This enables the website to identify and track the web browser. Cookies can, among other functions, enable a website to recognise a device each time it visits, remember user preferences and recommend content. Cookies in themselves do not identify the individual user, but rather the computer used. However, some cookies will contain personal information such as a username. We may use both session cookies and persistent cookies on the site: Session cookies will be used to keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will be used to enable this site to recognise you when you visit. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. The site also employs cookies from third parties.
7. What Sort of Cookies Are There?
7.1 Strictly necessary cookies.
These cookies are essential to the functioning of a site, enabling you to move around the site and allowing the site to provide the services that you ask for. For example, a strictly necessary cookie might be used to log into secure areas of a site or to recognise the region you are in, thereby allowing the site operator to tailor the site accordingly. Strictly necessary cookies do not gather any information that could be used for marketing purposes and they do not retain information beyond the end of your visit.
7.2 Analytical/performance cookies.
These cookies collect information about how visitors use a website. They allow the site operator to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps the site operator to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily. All information collected by these cookies is aggregated and therefore cannot be used to identify individual visitors. The information is only used to improve how a website works.
7.3 Functionality cookies.
These cookies allow a website to remember choices that a user makes and provide enhanced, more personalised features. For example, such cookies enable you to stay signed into the website and recognise you when you arrive. The information these cookies collect may be anonymised and they cannot track browsing activity on other websites.
74 Targeting cookies.
These cookies record users' visits to a website, the pages they have visited and the links they have followed. They are also used to ensure that users are presented with adverts, which are relevant to their interests, to limit the number of times a particular advert is displayed and to help measure the effectiveness of an advertising campaign. The information is often shared with other organisations, such as advertisers.